Terms of Service

Effective Date: 8 Jun 2026
Last Updated: 8 Jun 2026

1. Acceptance of Terms

BetterPay is a product operated by HUMANMAX AI PTE. LTD., a company incorporated in Singapore (referred to as "we", "our", or "us"). By accessing or using BetterPay ("Service", "Platform", "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

Geographic Availability: Our services are primarily designed for users in Singapore and the Asia-Pacific region. We do not provide services to users located in the European Union (EU) or European Economic Area (EEA). Users from other jurisdictions may access our services at their own discretion, but without specific legal protections or guarantees. By using our Service, you confirm that you are not accessing from an EU/EEA location.

2. Description of Service

BetterPay is a career intelligence platform that provides:

• Salary benchmarking and comparison tools
• Career advancement insights
• Job market analytics
• AI-assisted CV analysis and job matching
• Resume and profile optimization tools

3. User Accounts and Registration

3.1 Account Creation

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 18 years old to create an account
• One person may maintain only one active account

3.2 Authentication Methods

• We support email/password authentication and Google OAuth
• By using Google OAuth, you consent to our access to your Google profile information as specified in our Privacy Policy
• You are responsible for all activities under your account

3.3 Account Termination

• You may delete your account at any time through your profile settings
• We may suspend or terminate accounts that violate these Terms
• Upon termination, your access to the Service will cease immediately

4. User Content and Data

4.1 User-Generated Content

• You retain ownership of content you submit (resumes, profiles, salary information)
• You grant us a non-exclusive, royalty-free license to use your content to provide our services
• You are solely responsible for the accuracy and legality of information you provide

4.2 Salary and Career Data

• Salary information you provide may be used in aggregate for benchmarking purposes
• Individual salary data will not be shared without your explicit consent
• You represent that all career information provided is truthful and accurate

4.3 Prohibited Content

You may not submit content that:

• Contains false, misleading, or fraudulent information
• Violates intellectual property rights
• Contains malicious code or harmful materials
• Harasses, threatens, or discriminates against others
• Violates applicable laws or regulations

5. Platform Usage Rules

5.1 Acceptable Use

You agree to:

• Use the Service for lawful purposes only
• Respect other users' privacy and rights
• Provide accurate information in your profile and interactions
• Comply with all applicable laws and regulations

5.2 Prohibited Activities

You may not:

• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape or harvest data
• Interfere with the Service's operation or security
• Create fake accounts or impersonate others
• Sell, transfer, or share your account access
• Use the Service for commercial purposes without authorization

6. Intellectual Property

6.1 Platform Ownership

• BetterPay and all related trademarks, logos, and content are our property
• The Service's software, algorithms, and design are protected by intellectual property laws
• You may not copy, modify, or distribute our proprietary content

6.2 User License

• We grant you a limited, non-exclusive license to use our Service
• This license terminates when your account is closed or suspended
• You may not sublicense or transfer your usage rights

7. Privacy and Data Protection

7.1 Data Collection

• Our Privacy Policy governs how we collect, use, and protect your data
• By using our Service, you consent to data collection as described in our Privacy Policy
• We implement industry-standard security measures to protect your information

7.2 Third-Party Services

• We use Google OAuth for authentication and a third-party AI service provider to analyse your CV (direct identifiers are redacted before any text is sent, and the original file is never stored)
• Third-party services have their own privacy policies and terms
• We are not responsible for third-party data practices

8. Service Availability and Modifications

8.1 Service Availability

• We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service
• Scheduled maintenance will be announced in advance when possible
• We are not liable for service interruptions beyond our reasonable control

8.2 Service Modifications

• We may modify, update, or discontinue features at any time
• Significant changes will be communicated to users in advance
• Continued use after modifications constitutes acceptance of changes

9. Payment and Billing (If Applicable)

9.1 Subscription Services

• Some features may require paid subscriptions
• Subscription fees are billed in advance and are non-refundable
• We may change pricing with 30 days' notice to existing subscribers

9.2 Payment Processing

• Payments are processed by secure third-party providers
• You are responsible for providing accurate payment information
• Failed payments may result in service suspension

10. Disclaimers and Limitations

10.1 Service Disclaimers

• The Service is provided "as is" without warranties of any kind
• We do not guarantee the accuracy of salary data or career advice
• Career and salary information is for guidance purposes only
• We disclaim all warranties, express or implied

10.2 Limitation of Liability

• Our liability is limited to the amount paid for our services in the past 12 months
• We are not liable for indirect, incidental, or consequential damages
• This limitation applies to the fullest extent permitted by law

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Content you submit to the platform

12. Dispute Resolution

12.1 Governing Law

• These Terms are governed by the laws of Singapore
• Any disputes will be resolved in Singapore courts
• You consent to the jurisdiction of Singapore courts
• EU/EEA Exclusion: These terms do not create any rights or obligations under EU law

12.2 Arbitration

• Disputes may be resolved through binding arbitration
• Arbitration will be conducted under Singapore International Arbitration Centre rules
• You waive the right to participate in class action lawsuits

13. General Provisions

13.1 Entire Agreement

• These Terms constitute the entire agreement between you and BetterPay
• They supersede all prior agreements and understandings
• Modifications must be in writing and agreed to by both parties

13.2 Severability

• If any provision is found unenforceable, the remainder remains in effect
• Invalid provisions will be modified to be enforceable while preserving intent

13.3 Assignment

• You may not assign your rights under these Terms
• We may assign our rights and obligations without notice

13.4 Force Majeure

• We are not liable for delays or failures due to circumstances beyond our control
• This includes natural disasters, government actions, or technical failures

14. Contact Information

For questions about these Terms of Service, please contact us at:

• Legal Entity: HUMANMAX AI PTE. LTD.
• Jurisdiction: Singapore
• General support: support@humanmax.ai
• Privacy / data protection: security@humanmax.ai
• Registered Address: 808 French Road, #05-155 Kitchener Complex, Singapore 200808

15. User Agreement and Acknowledgments

15.1 User Representations and Warranties

By using BetterPay, you represent and warrant that:

• You are at least 18 years old and legally capable of entering into binding agreements
• All information you provide is accurate, current, and complete
• You will maintain the accuracy of your information and promptly update any changes
• You have the right to provide any content you submit to our platform
• Your use of the Service complies with all applicable laws and regulations

15.2 Professional Use Agreement

You acknowledge and agree that:

• Career Data Accuracy: All salary, role, and experience information you provide is truthful
• Professional Conduct: You will maintain professional standards in all platform interactions
• Confidentiality: You will not share confidential salary information of others without consent
• No Misrepresentation: You will not misrepresent your qualifications, experience, or compensation

15.3 Data Usage Consent

You explicitly consent to:

• Salary Benchmarking: Use of your salary data in anonymized aggregate reports
• Career Analytics: Analysis of your career progression for insights and recommendations
• Platform Improvement: Use of usage data to enhance our services and user experience
• Research Purposes: Inclusion of anonymized data in career and salary research studies

15.4 Platform Integrity Agreement

You agree to help maintain platform integrity by:

• Accurate Reporting: Providing truthful information in all interactions
• Abuse Reporting: Reporting any misuse, fraud, or inappropriate behavior
• Security Cooperation: Promptly reporting security vulnerabilities or breaches
• Community Standards: Respecting other users and maintaining professional discourse

15.5 Compliance Acknowledgment

You acknowledge that:

• Legal Compliance: You are responsible for complying with all applicable laws
• Export Controls: You will not use our service in violation of export control laws
• Sanctions Compliance: You are not located in or subject to sanctions or embargoes
• Professional Standards: You will maintain ethical standards in your use of career data

16. Enhanced Platform Rules

16.1 Data Integrity Standards

• Verification: We may request verification of salary or employment information
• Quality Control: We reserve the right to remove or flag suspicious data
• Audit Rights: We may audit data for accuracy and compliance purposes
• Correction Obligations: You must correct inaccurate information when notified

16.2 Communication Guidelines

• Respectful Communication: Maintain professional and respectful interactions in any support or platform communications
• No Harassment: Harassment, discrimination, or inappropriate behavior is prohibited
• Privacy Respect: Respect others' privacy and confidentiality
• No Abuse: Do not misuse AI features or submit content intended to manipulate the model or other users

16.3 Commercial Use Restrictions

• Personal Use Only: Service is for personal career development unless otherwise agreed
• No Resale: You may not resell, redistribute, or commercialize our data or services
• Enterprise Licensing: Commercial use requires separate enterprise licensing agreement
• Attribution Requirements: Any permitted use must include proper attribution

17. Service Level Commitments

17.1 Platform Availability

• Uptime Target: We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Maintenance Windows: Scheduled maintenance will be announced in advance
• Emergency Maintenance: May be performed without notice for security or critical issues
• Service Credits: No service level credits or refunds for downtime

17.2 Data Security Standards

• Industry Standards: We implement industry-standard security measures
• Encryption: Data is encrypted in transit and at rest
• Access Controls: Strict access controls and monitoring systems
• Incident Response: Established procedures for security incidents

17.3 Support Services

• Response Times: We aim to respond to support requests within 48 hours
• Business Hours: Primary support during Singapore business hours
• Self-Service: Comprehensive help documentation and FAQs available
• Priority Support: Premium users may receive priority support

18. Legal and Regulatory Compliance

18.1 Jurisdiction-Specific Terms

Singapore Users (PDPA Compliance):

• Data processing complies with Singapore's Personal Data Protection Act
• You have rights to access, correct, and withdraw consent for your personal data
• Complaints may be filed with the Personal Data Protection Commission

Users from Other Jurisdictions:

• Limited Legal Protections: We do not guarantee compliance with local laws outside Singapore and Asia-Pacific
• Use at Own Risk: Users access our services at their own discretion
• Basic Rights Only: Limited to essential access and deletion rights
• No Legal Guarantees: We provide no specific legal protections beyond service delivery

18.2 Regulatory Reporting

• Compliance Monitoring: We monitor compliance with applicable regulations
• Regulatory Cooperation: We cooperate with regulatory authorities as required
• Audit Rights: Regulators may audit our practices and data handling
• Transparency Reports: We may publish transparency reports on data practices

19. Updates to Terms

19.1 Modification Process

• We may update these Terms periodically to reflect changes in our services or legal requirements
• Material changes will be notified via email or prominent platform notice
• You will have 30 days to review changes before they take effect
• Continued use after the effective date constitutes acceptance of new Terms

19.2 Version Control

• Previous versions of Terms are archived and available upon request
• Version history includes effective dates and summary of changes
• Users may request copies of Terms that were in effect at time of registration

19.3 Notification Methods

• Email Notification: Sent to your registered email address
• Platform Notice: Prominent banner or modal on the website
• Account Dashboard: Notice in your account settings
• Legal Page Updates: Updated effective date on legal documents

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User Agreement Signature

By clicking "Accept," creating an account, or using BetterPay, you acknowledge that you have:

✓ Read and understood these Terms of Service in their entirety
✓ Agreed to be legally bound by all terms and conditions
✓ Confirmed you are at least 18 years old and legally capable of entering this agreement
✓ Consented to our data collection and processing practices as described
✓ Agreed to maintain accurate and truthful information on the platform
✓ Understood your rights and responsibilities as a BetterPay user

This constitutes a legally binding agreement between you and BetterPay.

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Document Information:

• Effective Date: 8 Jun 2026
• Last Updated: 8 Jun 2026
• Version: 1.0
• Next Review: 8 Jun 2027