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Cookie Policy

Effective Date: 16 Sep 2025
Last Updated: 16 Sep 2025

1. Introduction

BetterPay ("we", "our", "us") is a product operated by HUMANMAX AI PTE. LTD., a company incorporated in Singapore. We use cookies and similar tracking technologies on our website and career intelligence platform ("Service"). This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies.

Geographic Availability: Our services are primarily designed for users in Singapore and the Asia-Pacific region. We do not provide services to users located in the European Union (EU) or European Economic Area (EEA). Users from other jurisdictions may access our services at their own discretion, but without specific legal protections or guarantees.

By using our Service, you confirm that you are not located in the EU/EEA and consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.

2.1 Types of Cookies We Use

Session Cookies: Temporary cookies that expire when you close your browser Persistent Cookies: Remain on your device until they expire or you delete them First-Party Cookies: Set directly by our website Third-Party Cookies: Set by external services we use

3. How We Use Cookies

3.1 Essential Cookies (Always Active)

These cookies are necessary for our website to function properly and cannot be disabled.

Cookie NamePurposeDurationType
sessionUser authentication and login stateSessionEssential
csrf_tokenSecurity protection against cross-site attacksSessionEssential
consent_preferencesRemembers your cookie consent choices1 YearEssential
temp_sessionTemporary session for consent flow10 minutesEssential

3.2 Functional Cookies (Optional)

These cookies enhance your experience but are not essential for basic functionality.

Cookie NamePurposeDurationType
user_preferencesRemembers your language and display settings1 YearFunctional
dashboard_layoutSaves your dashboard customization6 MonthsFunctional
salary_calculator_dataRemembers your calculator inputs30 DaysFunctional

3.3 Analytics Cookies (Optional)

These cookies help us understand how visitors use our website.

Cookie NamePurposeDurationType
_gaGoogle Analytics - distinguishes users2 YearsAnalytics
_ga_*Google Analytics - session and campaign data2 YearsAnalytics
_gidGoogle Analytics - distinguishes users24 HoursAnalytics
_gatGoogle Analytics - throttle request rate1 MinuteAnalytics
_vercel_analyticsVercel Analytics - page views and user behavior1 YearAnalytics
_vercel_insightsVercel Speed Insights - performance metrics1 YearAnalytics

3.4 Marketing Cookies (Optional)

These cookies track your activity to provide relevant advertisements.

Cookie NamePurposeDurationType
marketing_consentTracks marketing consent status1 YearMarketing
utm_trackingTracks campaign performance30 DaysMarketing
referrer_dataRemembers how you found our site7 DaysMarketing

4. Third-Party Cookies

We use the following third-party services that may set cookies:

4.1 Google Services

  • Google Analytics: Website usage analytics
  • Google OAuth: Authentication service
  • Google Fonts: Web font delivery
  • Purpose: Analytics, authentication, and user experience
  • Privacy Policy: https://policies.google.com/privacy

4.2 Vercel Services

  • Vercel Analytics: Page views, user interactions, and conversion tracking
  • Vercel Speed Insights: Core Web Vitals and performance monitoring
  • Purpose: Website performance optimization and user experience analysis
  • Privacy Policy: https://vercel.com/legal/privacy-policy

5. Cookie Consent Management

5.1 Your Cookie Choices

You can control cookies through:

  • Browser Settings: Block or delete cookies
  • Our Cookie Preferences: Manage optional cookies
  • Opt-Out Tools: Third-party opt-out mechanisms

5.2 Consent Categories

  • Essential: Always active (required for website function)
  • Functional: Enhance user experience (optional)
  • Analytics: Help us improve our service (optional)
  • Marketing: Personalized advertising (optional)

5.3 Managing Your Preferences

You can update your cookie preferences at any time:

  1. Account Settings: Logged-in users can manage preferences
  2. Cookie Banner: Update choices through our cookie banner
  3. Contact Us: Email security@humanmax.ai for assistance

6. Browser Cookie Controls

6.1 Browser Settings

Most browsers allow you to:

  • View and delete cookies
  • Block cookies from specific sites
  • Block third-party cookies
  • Clear cookies when closing browser

6.2 Browser-Specific Instructions

Chrome:

  1. Settings → Privacy and security → Cookies and other site data
  2. Choose your preferred cookie settings

Firefox:

  1. Options → Privacy & Security → Cookies and Site Data
  2. Manage cookie preferences

Safari:

  1. Preferences → Privacy → Cookies and website data
  2. Configure cookie settings

Edge:

  1. Settings → Cookies and site permissions
  2. Manage cookie settings

6.3 Mobile Browsers

Mobile browsers have similar cookie controls in their settings menus. Consult your browser's help documentation for specific instructions.

7. Impact of Disabling Cookies

7.1 Essential Cookies

Disabling essential cookies will:

  • Prevent you from logging in
  • Break core website functionality
  • Disable security features
  • Make the website unusable

7.2 Optional Cookies

Disabling optional cookies may:

  • Reduce website personalization
  • Require re-entering preferences
  • Limit analytics insights
  • Affect targeted content

8. Do Not Track Signals

We currently do not respond to "Do Not Track" signals from browsers. However, you can control tracking through:

  • Cookie consent preferences
  • Browser privacy settings
  • Third-party opt-out tools
  • Account privacy controls

9. Cookie Policy for Different Jurisdictions

9.1 PDPA (Singapore)

Singapore users have rights under PDPA:

  • Notification: Clear notice of cookie usage
  • Consent: Required for non-essential tracking
  • Access Rights: Request information about cookies
  • Correction Rights: Update cookie preferences

9.2 Other Jurisdictions

Users from jurisdictions outside Singapore and Asia-Pacific:

  • Limited Cookie Rights: Basic browser controls and opt-out options only
  • No Legal Guarantees: We do not guarantee compliance with local cookie laws
  • Self-Management: Users responsible for managing their own cookie preferences
  • Contact Support: For cookie-related questions, contact security@humanmax.ai

10. Data Security and Cookies

10.1 Security Measures

We protect cookie data through:

  • Secure Transmission: HTTPS encryption
  • HttpOnly Flags: Prevent JavaScript access to sensitive cookies
  • SameSite Attributes: Protection against CSRF attacks
  • Secure Flags: HTTPS-only cookie transmission

10.2 Data Retention

Cookie data is retained according to:

  • Session Cookies: Deleted when browser closes
  • Persistent Cookies: Expire based on set duration
  • Analytics Data: Retained per third-party policies
  • User Preferences: Until manually deleted or expired

11. Updates to Cookie Policy

11.1 Policy Changes

We may update this Cookie Policy to:

  • Reflect changes in our cookie usage
  • Comply with new legal requirements
  • Improve transparency and clarity
  • Add new third-party services

11.2 Notification of Changes

We will notify you of material changes through:

  • Email notification to registered users
  • Website banner highlighting updates
  • Updated effective date at the top of this policy
  • 30-day advance notice for significant changes

12. Contact Information

12.1 Cookie Questions

For questions about cookies or this policy:

  • Email: security@humanmax.ai
  • Subject Line: "Cookie Policy Inquiry"
  • Response Time: Within 7 business days

12.2 Data Protection Officers

  • PDPA (Singapore): security@humanmax.ai
  • General Privacy: security@humanmax.ai
  • Data Protection: security@humanmax.ai

12.3 Regulatory Complaints

You may also file complaints with:

  • Singapore: Personal Data Protection Commission (PDPC)
  • Asia-Pacific: Relevant regional data protection authorities
  • Other jurisdictions: Contact local privacy authorities (no guarantees of our compliance)

13. Cookie Audit Log

13.1 Regular Reviews

We conduct regular cookie audits to:

  • Identify all cookies in use
  • Classify cookies by purpose
  • Update consent mechanisms
  • Remove unnecessary cookies

13.2 Last Audit Date

Last Cookie Audit: 16 Sep 2025
Next Scheduled Audit: 16 Mar 2026

14. Technical Implementation

14.1 Consent Management

Our cookie consent system:

  • Granular Controls: Separate categories for different cookie types
  • Easy Withdrawal: Simple process to change preferences
  • Persistent Storage: Remembers your choices across sessions
  • Regular Prompts: Annual consent renewal requests

14.2 Cookie Banner

Our cookie banner provides:

  • Clear Information: What cookies we use and why
  • Easy Choices: Accept all, reject non-essential, or customize
  • Detailed Policy: Link to this comprehensive policy
  • Mobile Optimized: Works on all devices

By continuing to use BetterPay, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies as described herein.

Last Review Date: 16 Sep 2025
Next Scheduled Review: 16 Sep 2026

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