CV Analyzer — Privacy Notice & Acceptable Use

Effective: 2026-05-10. Owned by HUMANMAX AI PTE. LTD. ("BetterPay.ai").

1. Plain-language summary

You upload a resume (PDF or DOCX). We extract the text in memory and analyse it with AI.
We do not store your original file or its full text.
Before sending text to the AI provider, we automatically redact name, email address, phone number, postal address, and personal profile URLs.
We retain only structured findings — skills, role, seniority, education, employment history (titles & companies), gap analysis. These are kept until you delete them — there is no automatic expiry.
You remain in control: delete any analysis at any time from your dashboard, and it is removed immediately.
This feature is available to free and Pro users; Pro receives gap analysis, suggestions, and market fit. Daily AI token quotas apply.

2. What we collect when you use the CV Analyzer

The uploaded file, in memory only, for the duration of the analysis request. The file is never written to disk, never sent to S3 or any blob store, and never logged.
A SHA-256 hash of the file (an opaque identifier that lets you recognise re-uploads — it cannot be reversed back into the file).
The redacted text, transmitted to our AI provider (OpenAI) for the sole purpose of producing a structured analysis.
The structured analysis output (skills, technologies, employment history with titles and company names, education, certifications, languages, gap analysis, suggestions). This is what we store.
Operational metadata: file MIME type, file size in bytes, timestamps, model identifier, token count, redaction counters.

3. What we DO NOT store

The original uploaded file (PDF/DOCX bytes).
The extracted full plain text of your resume.
Your name, email address, phone number, or postal address.
LinkedIn / GitHub / other social profile URLs that were present in the document.

4. Why company and institution names are kept

Company names and educational institutions are employment and qualification facts, not direct personal identifiers, and they materially improve the accuracy of seniority assessment, market comparisons, and career path advice. If you do not want them retained, do not use this feature.

5. AI sub-processing

We send the redacted text to OpenAI for analysis. OpenAI processes the text per its enterprise API terms (no training on inputs by default). The response is parsed into JSON on our server, stored as the analysis record, and returned to you.

We may switch AI providers in the future. We will update this page if we do, and your previously stored structured findings will not change format.

6. Retention & deletion

Analyses are retained until you delete them. There is no automatic time-based expiry — your structured findings stay available in your dashboard so you can keep matching against new jobs.
You can delete any analysis manually at any time. Deletion from our live database is immediate.
Any residual copies in database backups are purged as part of our standard backup rotation.

7. Your rights (PDPA)

Access — you can view your analyses in the app.
Erasure — delete any analysis from the UI, or contact security@humanmax.ai for full deletion.
Portability — request a JSON export of your structured analyses.
Withdrawal — stop using the feature; existing analyses can be deleted on request.
You may complain to the Singapore PDPC if you believe we mishandle your data.

8. Acceptable use

You agree NOT to:

Upload a CV that is not yours, unless you have explicit consent from the data subject.
Upload documents containing other people's personal data, classified information, intellectual property you do not own, or content prohibited by law.
Use the analysis to make automated decisions affecting third parties (e.g., automated hiring rejection) without independent human review.
Attempt to recover redacted PII from the analysis output, reverse-engineer our redaction, or probe the system for security weaknesses.
Submit content designed to manipulate the AI model (prompt injection) targeting other users.

Violation may result in suspension of access and, where applicable, reporting to authorities.

9. Limitations & accuracy

The analysis is generated by an AI model and may contain errors. Treat it as guidance, not professional advice.
Redaction is best-effort. We use regex + heuristic detection. We strongly recommend you also remove your address, ID numbers, and other sensitive details from your CV before upload.
Maximum file size: 4 MB. Supported formats: PDF, DOCX. Daily AI token quotas apply.

10. Contact

Privacy questions: security@humanmax.ai. General support: support@humanmax.ai.

1. Plain-language summary

You upload a resume (PDF or DOCX). We extract the text in memory and analyse it with AI.

We do not store your original file or its full text.

Before sending text to the AI provider, we automatically redact name, email address, phone number, postal address, and personal profile URLs.

We retain only structured findings — skills, role, seniority, education, employment history (titles & companies), gap analysis. These are kept until you delete them — there is no automatic expiry.

You remain in control: delete any analysis at any time from your dashboard, and it is removed immediately.

This feature is available to free and Pro users; Pro receives gap analysis, suggestions, and market fit. Daily AI token quotas apply.

2. What we collect when you use the CV Analyzer

The uploaded file, in memory only, for the duration of the analysis request. The file is never written to disk, never sent to S3 or any blob store, and never logged.

A SHA-256 hash of the file (an opaque identifier that lets you recognise re-uploads — it cannot be reversed back into the file).

The redacted text, transmitted to our AI provider (OpenAI) for the sole purpose of producing a structured analysis.

The structured analysis output (skills, technologies, employment history with titles and company names, education, certifications, languages, gap analysis, suggestions). This is what we store.

Operational metadata: file MIME type, file size in bytes, timestamps, model identifier, token count, redaction counters.

5. AI sub-processing

We may switch AI providers in the future. We will update this page if we do, and your previously stored structured findings will not change format.

6. Retention & deletion

Analyses are retained until you delete them. There is no automatic time-based expiry — your structured findings stay available in your dashboard so you can keep matching against new jobs.

You can delete any analysis manually at any time. Deletion from our live database is immediate.

Any residual copies in database backups are purged as part of our standard backup rotation.

7. Your rights (PDPA)

Access — you can view your analyses in the app.

Erasure — delete any analysis from the UI, or contact security@humanmax.ai for full deletion.

Portability — request a JSON export of your structured analyses.

Withdrawal — stop using the feature; existing analyses can be deleted on request.

You may complain to the Singapore PDPC if you believe we mishandle your data.

8. Acceptable use

You agree NOT to:

Upload a CV that is not yours, unless you have explicit consent from the data subject.

Upload documents containing other people's personal data, classified information, intellectual property you do not own, or content prohibited by law.

Use the analysis to make automated decisions affecting third parties (e.g., automated hiring rejection) without independent human review.

Attempt to recover redacted PII from the analysis output, reverse-engineer our redaction, or probe the system for security weaknesses.

Submit content designed to manipulate the AI model (prompt injection) targeting other users.

Violation may result in suspension of access and, where applicable, reporting to authorities.

9. Limitations & accuracy

The analysis is generated by an AI model and may contain errors. Treat it as guidance, not professional advice.

Redaction is best-effort. We use regex + heuristic detection. We strongly recommend you also remove your address, ID numbers, and other sensitive details from your CV before upload.

Maximum file size: 4 MB. Supported formats: PDF, DOCX. Daily AI token quotas apply.